From time to time we do offer promotions via email, so sign up for our email list and you'll receive them too!

Our long-term promotional activities are as follows:

1.Combo package: You can enjoy an additional 5% discount when purchasing the designated combo products.
2.Newcomer offer: Newly registered customers can enjoy a 10% discount on all products for their first purchase (limited to one time per person).

From a practical point of view, Leasura fabrics are noticeably softer, longer-lasting, and better at regulating temperature than other products. It's a difference you can feel in any side by side comparisons, even when compared to other viscose from cotton sheets. We invest a lot in the production process. Our fabrics go through a meticulous manufacturing process that involves advanced technologies and strict quality control. This ensures that the final products have a smooth texture, won't pill or shred easily, and maintain their quality even after multiple washes. In addition, our fiber process is environmentally friendly, recycling water and avoiding the use of caustic chemicals, which is not the case with most other brands.

We typically avoid dyes, but when needed, we only use responsible dyeing practices and ensure all of our products are free of harmful chemicals.

To unsubscribe from texts respond STOP to any promotion you receive. The unsubscribe from emails you can click the unsubscribe link at the bottom of the email, or update your notification preferences here.

Orders typically ship within 2-3 business days, often within two business days. Tracking information will be emailed to you automatically the moment your order ships.

Contact us and we'll help you out! There are three ways to contact us: Live Chat – visit Leasura.com during business hours and send us a message on the chatbox. If it's outside of business hours, send an email through the live chat and we typically respond within an hour or two. Email – support@leasura.com

Please contact us for information regarding volume orders.

If the order hasn't shipped yet, we can change the address. Please contact us as soon as possible for a change of address request.

To ensure your order is delivered safely, some large or high-value shipments may require a signature upon receipt. If this might disrupt your delivery, feel free to reach out to our support team to discuss other options.

Contact us ASAP and we will fix any incorrect shipments immediately!

Log in and go to your account to view all order history and details

if your order was marked as delivered but is not at the desired location, we first suggest verifying the shipping address on your order. If the shipping address is correct, check all possible locations around your home, apartment, or office and see if someone else accepted the delivery.

Additionally, packages may be prematurely marked as delivered. We suggest waiting 3 business days for your package to arrive after the listed delivery date. If your order does not arrive within this time frame, please contact us, and we'll find a solution!

Please note that lost packages must be reported to us within 30 days of the marked delivery date.

At this time, we ship with FedEx, UPS, and USPS for domestic orders and DHL and Canada Post for international orders. Detailed options will be outlined at checkout.

Contact us if you have any other questions about shipping information!

We offer free ground shipping on all orders over $89 shipping to the contiguous (lower 48) United States. All offered shipping methods and shipping timelines are provided upon checkout.

Contact us if you have any other questions about shipping!

we stand behind the quality of our products and are confident you will love the feel of your new bedding. If you are unhappy, we gladly accept returns for returnable items purchased on our site. locations within 30 days of purchase. At this time, we do not offer exchanges. The best way to move forward for an "exchange" is to initiate a return for your original items and repurchase the items you would like in a new order.

Returnable Items

For eligible products, you may return your purchased product(s) for a refund to your original method of payment within 30 days of purchase. If your original payment method is no longer available, a store credit will be issued. A Leasura-provided shipping label must be used for all returns shipped from the US. All returns are subject to a $9.95 return fee, which will be deducted from your refund amount. Please allow 5-7 business days for your refund to be processed once your return has been received.

Non-Returnable Items

We do not accept returns for items listed as “Final Sale”, including but not limited to, our Last Call/Sale section. Products purchased through a third-party partner must be returned through that site and will be subject to their return policy guidelines.

We monitor return activity for abuse and reserve the right to limit returns associated with a user whom we suspect of abusing this Return Policy. This includes but is not limited to users who exhibit a pattern of repeated and/or excessive returns or otherwise exhibit fraudulent behavior.

We appreciate your business and hope you are happy with your purchase. If you have any other questions, please contact us.

We're sorry, but if an item has been washed, we are unable to accept its return. In order to ensure that we can provide other customers with products in their original, unused condition, we can only accept returns of items that have not been laundered, worn, or otherwise significantly altered. We understand that this may be inconvenient, but we hope you can appreciate our commitment to maintaining product quality and customer satisfaction.

Nope. Our bedding, towels, and clothing are all warrantied against pilling, abnormal rips and tears, and workmanship defects. Our comforter and pillow fill will also never divide or shift, unlike down feathers. Additionally, you can rest assured any defects are covered and replaced immediately. We stand by our products’ premium quality and longevity.

All of our bedding is stain-resistant and easy to wash and care for. Washing instructions can be found here.

Both comforters wick moisture, keep you feeling less humid and much cooler. The difference is the general feel and your personal preference. Do you prefer a larger, fluffy, down-feeling comforter? If so, go with silk. It’s extremely luxurious, puffier, and mushier. Do you prefer a comforter with a thinner profile to cuddle you up but not too full? The viscose from bamboo comforter is like a super soft quilt and it’s perfect for those who want something that is never going to get too hot.

All our product dimensions are listed on the website size chart.

The short answer is yes. But, we're going to let you in on a little secret. The notion that thread count is always an accurate measurement of softness, strength, and quality is totally inadequate. Any master fabric-maker can tell you that developing premium quality fabrics requires years of R&D to find the right recipe of fiber, yarn, weave, technology, consistency, and quality control. That attention to detail is what Cozy Earth prides itself on and is known for. We've literally spent years fine-tuning our fabrics so they'wow'you from the moment you open your delivery to every night after.

Most people find the Standard Fill to be the perfect temperature and weight. It reduces humidity that makes us feel too hot or cold and instead stays warm, dry, and cozy all night long. For those customers who are extremely cold-natured, live in a drafty home, sleep with the thermostat below 60 degrees, or live in a particularly cold climate may want to consider an Extra Fill Comforter since it has 30% more filling and has a nice bump of insulation. Keep in mind you have 100 days to try it out. If you're not satisfied, you can return it for a full refund or exchange it.

Our duvet covers are super easy to put on, you just need to know the trick. All of our duvet covers come with handy snap ties at the corners and midpoints that perfectly match up to anchor loops on our comforters. Once you secure them the comforter will never shift or move inside the duvet cover. For the easiest way to put on the duvet cover follow the steps below: Turn duvet cover inside out and lay it on the bed with the opening at the top of the bed. Lay your comforter on top. Connect all ties from the duvet cover to the matching loops on the comforter. Start at the bottom and roll the comforter and the connected duvet cover towards the opening of the duvet cover at the top of the bed. Once you’ve rolled all the way up to the duvet cover opening, reach inside the opening, grab the entire roll, pull it through the opening, and then unroll it. Your duvet cover is now right-side out and the comforter is secure on the inside. Call or live chat with us if you have any trouble. We're here to help!

No. The bleach can discolor the viscose bamboo fibers and blemish the fabric.

Yes. If you do have products with those ingredients, we recommend using our white towels.

No.

Nope. Our bedding, towels, and clothing are all warrantied against pilling, abnormal rips and tears, and workmanship defects.

We typically avoid dyes, but when needed, we only use responsible dyeing practices and ensure all of our products are free of harmful chemicals.